CleanBC -
BC Home Energy Planner
Leading the full design development of a province-wide digital service for 5.6 million British Columbians.
Led the conception and delivery of a province-wide digital service that introduces B.C. homeowners to energy retrofit programs and rebates, empowering them to improve their home’s energy efficiency while reducing their carbon footprint.
Role
−
Service Design Lead
Contributions
−
0 → 1 Service Design, User Research & Testing
Metrics
−
+24%
Retrofit Adoption
800+
mo. users
82%
Compl. Rate
4.4/5
User Rating
Timeline
−
1 Year
CleanBC -
BC Home Energy Planner
Leading the full design development of a province-wide digital service for 5.6 million British Columbians.
Led the conception and delivery of a province-wide digital service that introduces B.C. homeowners to energy retrofit programs and rebates, empowering them to improve their home’s energy efficiency while reducing their carbon footprint.
Role
−
Service Design Lead
Contributions
−
0 → 1 Service Design, User Research & Testing
Metrics
−
+24%
Retrofit Adoption
800+
mo. users
82%
Compl. Rate
4.4/5
User Rating
Timeline
−
1 Year
CleanBC -
BC Home Energy Planner
Leading the full design development of a province-wide digital service for 5.6 million British Columbians.
Led the conception and delivery of a province-wide digital service that introduces B.C. homeowners to energy retrofit programs and rebates, empowering them to improve their home’s energy efficiency while reducing their carbon footprint.
Role
−
Service Design Lead
Contributions
−
0 → 1 Service Design, User Research & Testing
Metrics
−
+24%
Retrofit Adoption
800+
mo. users
82%
Compl. Rate
4.4/5
User Rating
Timeline
−
1 Year